This step-by-step guide is designed to assist you in seamlessly transitioning your account to take advantage of our latest features, including a special 20% rebate offer. Please follow the instructions below carefully.
Step 1: Deleting Your Existing Account
To initiate the integration process, you'll first need to delete your current account. This is a necessary step to ensure that your new account can be set up properly.
1. Initiate Account Deletion: Send an email to 2D Workflow Support Team at [email protected] with the subject line "Account Deletion Request".
2. Email Content: In the body of your email, please include your account details (such as your email address associated with the account) and a brief statement confirming your request to delete your account so you can have the ability to invite multiple Prep Centers.
3. Confirmation: Wait for a confirmation email from the support team acknowledging that your account has been successfully deleted. This process may take up to 48 hours.
Step 2: Signing Up for a New Account with a 20% Rebate
1. Visit the Sign-Up Page: Go to www.2dworkflow.com/vip30?fpr=waldo
to access the new account sign-up page (using this link is required for the 20% Rebate)
2. Complete the Sign-Up Process: Fill in the required information to create your new account. Make sure to verify your email address if prompted to do so.
3. Rebate Activation: Upon successful account creation, the 20% rebate will automatically be applied to your Waldo Account (not your 2D Workflow Account). This rebate can be used towards future purchases.
Step 3: Updating Your Company Profile
To complete the integration process, you'll need to update your company profile with your new credentials.
1. Access Your Company Profile: Log in to your Waldo account and navigate to the "Company Profile" page.
2. Input Credentials: In the company profile, enter your new account credentials at the bottom under "2D Workflow Credentials".
3. Save Changes: Make sure to save your changes to ensure that we can get to work!
Need Help?
If you encounter any issues or have questions during this process, please don't hesitate to contact our support team using our chat in the bottom right corner. We're here to help ensure a smooth transition for you and your company.